Frequently Asked Questions

Everything you need to know about your order and our products.

How is my order packaged for delivery?

We prioritize your privacy. All orders are shipped in plain, unmarked cardboard boxes or padded mailers with a generic return address to ensure complete discretion.

What materials are used in your products?

All our items are crafted from 100% body-safe, non-porous platinum silicone. They are hypoallergenic, phthalate-free, and easy to sanitize for your safety.

How long does shipping take?

Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days depending on customs processing.

What is your return policy?

Due to the intimate nature of our products, we cannot accept returns or exchanges once the hygiene seal has been broken or the product has been used.

How should I clean and maintain my product?

We recommend washing with warm water and mild anti-bacterial soap or a dedicated toy cleaner before and after every use. Ensure the item is completely dry before storage.

Will 'Dragon Dildo' appear on my credit card statement?

No. To maintain your privacy, all transactions will appear under a discreet billing name, such as 'DD Retail' or 'Strategic Logistics,' on your financial statements.